Nathan Smith

Nathan Smith has a diverse work experience spanning multiple industries. Nathan is currently working at Crunch.io as a Customer Success Manager and SaaS Solutions Consultant. In this role, they empower customers to make data-driven decisions and identifies opportunities for increased efficiencies in data analysis workflows.

Prior to their current role, Nathan worked at Cox Media Group for several years. Nathan held the position of Sr. Manager of Research Technology, where they provided strategic direction, managed project costs and budgets, and collaborated with internal and external customers to deliver impactful insights aligned with customer initiatives.

Nathan also served as the Manager of Research Technology, where they managed a team of consumer insight project developers and focused on process and product improvements for delivering actionable insights in less time. Earlier in their career at Cox Media Group, Nathan was the Senior Information Systems Analyst and Research Analyst, overseeing online consumer insights projects and designing and implementing consumer insights projects for media properties owned by the company.

Before joining Cox Media Group, Nathan worked at Cox Radio as a Systems Administrator, handling technical and customer support, and at Cox Broadcasting as a Systems Support Analyst providing technical and customer support.

Throughout their career, Nathan has demonstrated their expertise in customer success, research technology, analytics, project management, and technical and customer support.

Nathan Smith has a Bachelor of Science (BS) degree in Decision and Information Sciences from the University of Florida - Warrington College of Business. Nathan also has a Master of Science (MS) degree in Decision and Information Sciences from the same institution.