Jason Vilay currently serves in a Customer Success role at Crunchbase since April 2022. Previously, Jason held various positions at PatientPop Inc. from April 2021 to April 2022, including Senior Strategic Customer Success Manager and Customer Success Manager, achieving recognition as Top CSM of The Quarter in Q4. Jason managed over 2,000 private practice SMB accounts, focusing on client relations and revenue growth, and contributed to an all-time high in quarterly revenue. Earlier experience includes roles at Kimball, Tirey & St. John LLP as an Intake Specialist and Administrative Assistant, managing commercial property management relationships and handling compliance-related data. Before this, Jason worked as a Customer Service Associate at POKIRRITO, INC., and as an Investigative Intern at the San Diego Public Defender’s Office. Jason holds a Bachelor’s Degree in Criminal Justice from San Diego State University.
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