Customer Service and Support

About

The Customer Service and Support team at Crurated is dedicated to ensuring an exceptional experience for users on the wine NFT marketplace. With a focus on providing expert wine knowledge and resolving inquiries, team members, including Wine Specialists and the Head of Customer Service, work collaboratively to assist customers in navigating the platform, understanding wine authentication, and enhancing their overall journey. The team also supports business development by gathering customer feedback to improve services and drive growth.