Nelson Diaz is a driven leader with over 10 years of experience in financial services, specializing in managing complex business operations and enhancing process efficiency. They currently serve as the Director of Client Operations for North America at Crypto.com and also hold the position of Head of Customer Service, FCM. Previously, Nelson worked at PNC, where they held roles as a Financial Sales & Service Associate and a Personal Banker. Nelson earned a Bachelor of Science in Business Administration with a focus on Small Business Management & Entrepreneurship from DeVry University.
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