Simona Dimitrova, CAMS, is an experienced professional currently serving as B2B Team Leader at Crypto.com since February 2022, where responsibilities include monitoring team workload, setting KPIs, and ensuring compliance with policies. Prior to this role, Simona worked at PwC Polska from June 2017 to January 2022, holding various positions including Senior Team Leader, where effective communication within teams was a key focus, and being involved in quality assurance and training. Early career experiences included roles at Mansion Group Limited, where Simona managed VIP player communications and customer service. Simona holds Master's degrees in Business Analysis from both the University of National and World Economy and the Czech University of Life Sciences Prague, as well as a Bachelor's degree in Finance from the University of National and World Economy.
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