Crystal Mountain
Emily Bearman is an accomplished Front Desk Manager at Crystal Mountain since December 2021, overseeing front office operations and enhancing guest satisfaction through effective analysis and implementation of service strategies. Prior to this role, Emily held the position of Front Desk Manager at Kohler Hospitality, where responsibilities included scheduling and COVID-19 safety policy creation. Emily also completed a comprehensive Management Development Program at Destination Kohler, gaining experience across multiple departments. Earlier professional experience includes serving as a Guest Services Coordinator at Kohler Hospitality and as a Student Ambassador at Concordia University Ann Arbor, which complements a Bachelor's Degree in Business, Hospitality, and Event Management from the same institution. Additional roles include Operational Supervisor and Waitress, contributing to a strong foundation in customer service and operational management.
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Crystal Mountain
Crystal Mountain is a family-owned, year-round ski, golf and spa resort located 28 miles southwest of Traverse City in beautiful northwest, lower Michigan. Amenities include downhill skiing on 59 downhill slopes, cross-country skiing on 30 km of groomed trails, a full-service spa, 36 holes of championship golf, an outdoor pool and water playground, Michigan's only alpine slide, lodging, dining, indoor pool and fitness center and top notch conference facilities for groups of up to 400 people. Crystal Spa, with 12 treatment rooms, meditation lounge and outdoor meditation garden with hot tub, is one of only six LEED certified (Leadership in Energy & Environmental Design) spa facilities in the nation. Looking to hit the links? Crystal Mountain offers 36 holes of championship golf. Crystal Mountain Golf School was named one of the Top 25 Golf Schools in America by GOLF Magazine in 2008, and is home to Junior Elite, the Midwest’s top junior golf instructional program. Mother Nature inspires - wide open spaces promote out-of-the-box thinking, and bonding becomes the most valuable business tool. When your team is surrounded by the beauty of northern Michigan, suddenly everything becomes more attainable. Our four-season conference center, flexible meeting spaces, advanced presentation technology and full service catering, Crystal does meetings and events like no other. Crystal Mountain is the perfect place for your corporate retreat, industry conference or team-building exercises. Within just a few hours drive (or quick flight) from Detroit or Chicago, Crystal Mountain serves as a delightful home base for all that the region has to offer, including Sleeping Bear Dunes National Lakeshore and the stunning Lake Michigan shoreline just minutes away.