Sudipta Mal is a senior manager with 17 years of extensive experience in the IT-Telecom industry and 2 years in the hardware and network sector. They began their career as a Desktop Support Engineer and ascended to roles such as Project Manager and Sr. Manager Projects, where they lead the successful delivery of solutions for Banking and Contact Center projects. Sudipta holds a BCA from Alagappa University and has been recognized for their strong leadership, ability to motivate teams, and commitment to enhancing client experiences. Currently, Sudipta is actively involved in designing solutions and managing infrastructure projects in the Contact Center domain while holding an AWS Solution Architect (Associate level) certification.
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