Stephen Murphy

Stephen Murphy has over 20 years of experience in sales operations and customer success, currently serving as the Manager of Sales Operations & Customer Success at CSA Group since March 2013. In this role, Stephen developed customer success programs, coached Customer Success Coordinators, and ensured customer satisfaction. Previous experience at Nestlé S.A. included managing an Inside Sales team of 25-40 representatives and holding multiple leadership positions, emphasizing teamwork, customer service, and sales target achievement. Earlier roles at Loblaw Companies Limited involved general warehouse operations and training new hires. Stephen holds a Diploma in Business, Management, Marketing, and Related Support Services from Humber College.