Andrew Shekhar Dsouza

Andrew Shekhar Dsouza is an accomplished Business Solutions Manager at CSG with extensive experience since March 2005. Dsouza leads a team of Business Consultants and Solution Architects to address client business challenges through innovative technology solutions. Key responsibilities include analyzing customer requirements, overseeing project planning and execution, and managing communications with internal and external clients. Dsouza's previous roles include Interim Director Programs and various senior consulting positions, where leadership in BSS/OSS transformation projects and presales consultancy were pivotal. Earlier professional experiences include leadership roles at Tata Teleservices, Reliance Infocomm, Alltel India, and Hutchison Max Telecom, where expertise in billing, customer service, and process engineering was developed. Dsouza holds a degree from the Institute of Hotel Management & Catering Technology.