CSG
Gabriel Sjöberg serves as the Director of Software Development and Lead Speech Scientist at CSG since July 2005, focusing on the technical strategy for automatic speech recognition and conversational AI. Prior experience includes roles at CSG Interactive Messaging as a Software Engineer for Enterprise Solutions and as a Staff Researcher at NUCIA, where Gabriel led various research projects in cryptanalysis and secure development methodologies. Additional contracting experiences include work on secure applications for Scott Technology Development Corporation and HKS Medical Information Systems. Gabriel holds a Bachelor's Degree in Information Assurance from the University of Nebraska at Omaha, completed in 2004.
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CSG
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Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace.