Gaurav Madan is a Lead Business Analyst with over 15 years of experience in the IT environment, evolving from technical roles to commercial settings across national and international contexts. Previously, Gaurav has held significant positions at Amdocs, Colt Technology Services, Optus, Accenture Australia, ANZ, and Tata Consultancy Services, focusing on billing, financial systems, and business analysis. They earned a Bachelor of Engineering with First Class Honours from Delhi College of Engineering. In their current role at CSG, Gaurav addresses complex business challenges and leads initiatives to ensure timely and high-quality delivery of solutions.
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