James Frederick is a Senior Project Manager with extensive experience in leading strategic technology initiatives across various industries, demonstrating expertise in project management methodologies including PMP, ITIL, and Agile SAFe. Currently serving at CSG since February 2023, James supports C-Suite projects related to mainframe data center services and private cloud ERP infrastructure. Previous roles include Principal Project/Program Manager at DIRECTV, where James led technology transformation projects, and Sr. Project Manager at Spectrum and Verizon Business, managing complex billing systems and global service delivery projects for Fortune 500 clients. With a Bachelor's degree in English Language and Literature from the University of Missouri-Columbia, James possesses strong communication skills that facilitate alignment between business objectives and technology deliverables.
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