CSG
María Laura Rivera is a seasoned compensation professional with extensive experience in global compensation strategy and analysis. Currently serving as a Global Compensation Consultant Sr at CSG since February 2022, María Laura conducts in-depth market trend analyses and oversees global job architecture to develop competitive pay structures and incentive programs. Previously, as a Compensation Coordinator at Avianca, María Laura designed compensation packages aligned with strategic goals and provided data-driven insights for talent retention. At Unisys, María Laura progressed through various roles, including Compensation and Benefits Analyst, HR Operations Analyst, and HR Operations Intern, gaining expertise in salary planning, benchmarking, and HR process audits. María Laura holds a Bachelor of Business Administration from Universidad El Bosque.
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CSG
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Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace.