Ted Fortezzo

Ted Fortezzo is an accomplished sales leader with extensive experience in customer engagement solutions and contact center transformation. Currently serving as the Sales Director at CSG since May 2019, Ted focuses on enhancing customer experiences through digital communication strategies. Prior to CSG, Ted held the position of Executive Vice President at NobelBiz® from January 2017 to April 2019, leading initiatives for migrating clients to intelligent contact centers. Ted's career also includes roles as Vice President of Sales at Alorica and West Corporation, and National Sales Executive at Telespectrum. Ted began professional sales at IntelliSell as Director of Sales. Academic credentials include a course completion in eLearning on Innovating With 5G from Cornell University, along with education from the University of Nebraska-Lincoln and Mount Michael Benedictine School.