Raul Wilfredo Mesias

Raul Wilfredo Mesias is a seasoned IT professional with extensive experience in desktop engineering and IT support roles spanning over a decade. Currently serving as a Senior Desktop Engineer at CSM International since October 2021, Raul's expertise includes server management, remote support for remote employees, and administration of G-Suite and Microsoft 365 environments. Previous experience at Teledirect Telecommerce as an IT Associate involved responsibilities such as desktop troubleshooting, Active Directory management, and client engagement during outages. Earlier roles included serving as an IT Support Engineer at Sitel, where key duties included network troubleshooting and endpoint protection management, as well as a Customer Service Agent addressing account-related and in-game issues for EA/Star Wars customers. Raul holds a Bachelor's degree in Computer Science from the University of Santo Tomas – Legazpi.