Mufeed Alturk is currently the Operations Manager at Csmena, where they lead operations for over 1,200 employees, focusing on strategic improvements and process optimizations. With over nine years of experience in call center and BPO leadership, Mufeed has held various roles, including Team Leader and Contact Center Supervisor at Extensya. Earlier in their career, Mufeed worked at Mobily and Zain Jordan in quality assurance and customer service roles. Mufeed holds a bachelor's degree in Computer Science from Alzaytoneh University of Jordan.
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