Centrala studiestödsnämnden
Emelie Larsson is an experienced IT specialist currently working at CSN - Centrala studiestödsnämnden since May 2017, where also serves as a studiestödsutredare. Prior to this role, Emelie worked at Försäkringskassan from September 2015 to May 2017 as a kundtjänsthandläggare. Emelie's career began at Härnösands kommun in the capacity of hemjänst from June 2011 to April 2015, followed by a position as a kommunikatör teknisk support TV at Com Hem AB from January 2010 to March 2011. Emelie holds a Kandidatexamen in Informatik from Umeå University, completed between 2011 and 2014.
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Centrala studiestödsnämnden
CSN approves and sends out Swedish financial aid for studies, which includes both grants and loans to students in Sweden and abroad. CSN also handle repayment of the loans. Home equipment loans, which give non-citizens (mostly refugees) the chance to get off to a good start in Sweden, are also among CSN's responsibilities. Thanks to the opportunity to obtain financial aid, everyone in Sweden can study. It would accordingly make no difference which social, economic or geographic background a person has or if he or she has an impairment. CSN awards a total of approximately 23 billion Swedish kronor a year to almost 900,000 students. Good relations with students and other borrowers are a must for CSN. So we want to make it easy for people to get in touch with us whenever they need help. Everyone is entitled to a prompt, comprehensible reply. CSN's electronic services make it possible to apply for student aid, find out when the money arrives and calculate how much has to be repaid. Students and other borrowers have made it clear that they are satisfied with the assistance we provide. But there's always room for improvement. We want to offer more value every year. And that is part of the challenge we face going forward.