Centrala studiestödsnämnden
Magnus Hjelm is a seasoned IT Specialist and UX Designer with extensive experience in user experience and digital design. Currently employed at CSN - Centrala studiestödsnämnden since February 2021, Magnus has previously worked as a Senior UX Designer at Knowit and a UX Designer for various companies including AB Stokab and Cybercom Group. As the owner of Kramsnö from January 2016 to December 2021, Magnus managed a design-focused business while also contributing as a User Experience Designer at Kompetensutveckla.se and holding positions as Digital Art Director at Syre Reklambyrå and Siste skrik AS. Early career experience includes work as an Art Director at Tribalmedia and Graphic Designer at Nature of Scandinavia. Academic credentials consist of a Master’s degree in Design and Visual Communications from the University of Gothenburg and a Bachelor's degree in Design from the same institution, supplemented by coursework at Berghs School of Communication.
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Centrala studiestödsnämnden
CSN approves and sends out Swedish financial aid for studies, which includes both grants and loans to students in Sweden and abroad. CSN also handle repayment of the loans. Home equipment loans, which give non-citizens (mostly refugees) the chance to get off to a good start in Sweden, are also among CSN's responsibilities. Thanks to the opportunity to obtain financial aid, everyone in Sweden can study. It would accordingly make no difference which social, economic or geographic background a person has or if he or she has an impairment. CSN awards a total of approximately 23 billion Swedish kronor a year to almost 900,000 students. Good relations with students and other borrowers are a must for CSN. So we want to make it easy for people to get in touch with us whenever they need help. Everyone is entitled to a prompt, comprehensible reply. CSN's electronic services make it possible to apply for student aid, find out when the money arrives and calculate how much has to be repaid. Students and other borrowers have made it clear that they are satisfied with the assistance we provide. But there's always room for improvement. We want to offer more value every year. And that is part of the challenge we face going forward.