Thea L. is an experienced professional specializing in service design, user experience (UX), and innovation. Currently, Thea serves as a verksamhetsutvecklare, uppdragsledare, and tjänstedesigner/UX-strateg at CSN - Centrala studiestödsnämnden, where involvement in an innovation team focuses on scaling up innovation initiatives. Prior experience includes positions as verksamhetsutvecklare and användbarhetsanalytiker at Bolagsverket, interaktionsdesigner at Uppsala kommun and Usify, and service designer at Linköping University. Thea holds a Master's degree in Design and a Bachelor's degree in Graphic Design and Communication from Linköping University, as well as further education in service design.
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