Petra Stepankova

Petra Stepankova is an accomplished professional with extensive experience in business and IT transformation, currently serving as the Director of the Transformation Office at ČSOB since May 2010. Throughout the tenure, Petra has held various leadership roles including Executive Manager of Product Design in Consumer Finance, where responsibilities encompassed product design, client propositions, and communication with P/L accountability. As a Change Manager, Petra contributed to the development of agile teams and environmental sustainability initiatives. Additionally, experience as a Segment Manager for Youngsters involved leading agile teams, mapping customer journeys, and overseeing marketing campaigns. Earlier positions include Product Analyst and Market Research Analyst, focusing on product benefit preparation and research coordination. Petra's career began at Ipsos, where project management and client service were primary roles. Educational qualifications include a Master's degree in Sociology from Charles University and further studies at the University of Gothenburg.