Luis Balmaceda

Luis Balmaceda has a diverse work experience spanning several industries and roles. Luis began their career in 2012 as an Airman First Class in the United States Air Force, where they held leadership roles and supervised housing operations. Following their military service, they worked as a SharePoint Administrator for Microsoft, providing technical support for OneDrive for Business and SharePoint Online software to various corporations. Luis then transitioned to a role as a SharePoint Developer at Lennar, where they assisted in the implementation of a company-wide internal SharePoint portal.

Luis also has experience in the telecommunications field, having worked as a Telecommunications Resource Manager at Telcom Corporation, where they handled troubleshooting of telecommunication equipment across medical sites and assisted in the setup and deployment of WiFi networks. Luis has further experience in data management and administration, having served as a Data Entry Specialist at Fluor Corporation, verifying information for subcontractors and coordinating their deployment for electrical grid rebuilding projects in Puerto Rico.

In addition, Luis has worked in customer service roles, including as a Geek Squad Online Agent at Best Buy, where they assisted customers with technical issues related to desktops, mobile phones, and home entertainment products. Luis also worked as a Service Desk Specialist at Pomeroy, providing support to users with a wide range of technical issues, and as a Help Desk Representative at ettain group, assisting users with account issues and resolving technical problems.

Most recently, Luis has joined CSPi Technology Solutions as a System Engineer, though specific details about their role are not provided. Throughout their career, Luis has demonstrated their ability to provide technical support, troubleshoot and resolve issues, and effectively communicate with users and customers.

Luis Balmaceda pursued their education in Information Technology at Florida State University. The exact duration of their time at the university is unknown.