Christionna Griffin

Christionna Griffin serves as the Senior Transportation Services Manager at CSX, a position held since January 2012, where responsibilities include managing data reporting and processing for train operations, as well as overseeing performance objectives for staff. Previously, Griffin held roles at CSX as Revenue Services Manager and Customer Service Operations Manager, focusing on operational management, collaboration with various teams to enhance customer experience, and improving business processes. Prior experience at PNC includes working as a Financial Sales Consultant, marketing financial products and overseeing branch operations. Academic qualifications include a Doctor of Science in Business Administration and Management from Jacksonville University, a Master’s Degree in Business Administration from the University of North Florida, and a Bachelor of Science in Business from Indiana University - Kelley School of Business.