Raymond Lam has extensive experience in information technology, currently serving as an Information Security Analyst II at CTBC Bank Corp. (USA) since October 2017, where responsibilities include troubleshooting technical issues, deploying secure workstations, and managing user accounts in Active Directory and Exchange/O365. Previously, Raymond worked at Hewlett-Packard Enterprise as an IT Helpdesk Technician, providing remote support and managing user access, and at Business Network Solutions, gaining experience in network management and hardware maintenance. Additional roles include IT Technician positions focused on installations and troubleshooting at Logistics Team and customer support at Position Corp. Raymond attended Mt. San Antonio College from 2008 to 2011 after graduating from Rowland High School in 2008.
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