Nathalia Alves

Nathalia Alves is an experienced professional in network and infrastructure analysis, currently serving as a Pleno Analyst at CTC - Centro de Tecnologia Canavieira since June 2023. Previous roles include a network analyst at Kyndryl, where responsibilities involved managing critical incidents and maintaining service communication, and a telecommunications technician at IBM, focusing on network management and maintenance. Nathalia has also held positions at Embratel, Advanta Conectividade Inteligente, VIVO, Telefonica, and ISS Facility Services A/S, gaining expertise in network operations, troubleshooting, and service-level agreement management. Educational background includes ongoing studies in Artificial Intelligence at Estácio and a degree in Computer Networks from Uninove.