Dan Pedraza

Dan Pedraza is an experienced Epic support analyst currently at CTG since October 2021, where responsibilities include providing technical support for complex customer issues and identifying IT system operation problems. Previous roles include a seasonal position at UPS and over two years as a business systems analysis senior specialist at NTT DATA Services, where Dan provided technical support for IT issues and assisted with Epic system upgrades. Additionally, Dan has extensive experience as a senior IT consultant at multiple healthcare facilities, supporting various medical professionals during Epic implementations. Dan's educational background includes studies at Lorain County Community College and Remington College.