CU*Answers was founded in 1970 and is a 100% credit union-owned CUSO located in Grand Rapids, Michigan. We build core solutions, not just core software. CU*Answers offers a wide variety of services for credit unions including its flagship CU*BASE processing system in both an online (SaaS) and in-house environment; self-service options featuring the It’s Me 247 Online Banking product, member check processing and direct deposit processing services. For more information about how “We Make Credit Unions Go” please visit CU*Answers at www.cuanswers.com.

Banking

Credit

Insurance

CU*Answers

CU*Answers' headquarters in Grand Rapids, MI, United States

Kentwood 2 focuses on network infrastructure and support, housing skilled engineers dedicated to optimizing connectivity.

Kentwood 2

The Las Vegas office focuses on fostering innovation and integrating advanced technologies across various initiatives.

Las Vegas

This department focuses on providing assistance and support to clients while managing operational tasks effectively.

Client Support Operations

This department manages and maintains network infrastructure and services to ensure connectivity and performance.

Network Operations

This department focuses on designing, creating, and maintaining web applications and services.

Web Development

This department focuses on the development and optimization of mobile applications and features.

Mobile Development

This department ensures that products meet quality standards through systematic testing and evaluation.

Quality Assurance

The Quality Assurance Team at CU*Answers ensures the reliability and performance of CU*BASE, It’s Me 247 Online Banking, and other core solutions. This team rigorously tests web applications and processing systems, identifies and mitigates defects, and ensures that all software products meet the highest standards of quality before deployment to credit union clients.

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Other teams

Network Operations

Web Development

Mobile Development

Quality Assurance

Quality Assurance Team