Samuel B.

Samuel B. is an accomplished Senior Customer Experience Manager at Cubitts, where responsibilities include leading a team of seven and managing the department budget while implementing innovative technologies and improving customer service efficiency. Prior to this role, Samuel served as the Customer Experience Team Lead at Fixter, steering a multi-functional team and achieving significant performance metrics. Earlier in the career, Samuel was a Case Manager at Volkswagen UK and held a Sales Executive position at Bauer Media, gaining valuable insights into customer service and sales processes.