Joda Pow

Customer Care Team Leader at Cuckoo Broadband

Joda Pow is an experienced customer service professional currently serving as Customer Care Team Leader at Cuckoo since July 2024. Previously, Joda held the position of Customer Service Operations Manager at Parts in Motion, where responsibilities included leading the customer service team, managing training needs, and improving customer experience. Prior roles at Sitel Group included People Development Manager, overseeing onboarding and training for multiple teams, Technical Support Team Manager, and Technical Support Specialist, providing direct customer support. Joda's early experience includes a volunteer role with the International Citizen Service, focusing on educational programs in Ghana. Joda holds a Bachelor of Science degree in International Relations with Politics from the University of Plymouth.

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