Trina Ledoux

Trina Ledoux, CCXP, serves as the Global Senior Manager of Customer Experience at Culligan International since March 2024, having previously held roles at Milliken & Company as Senior Manager of Customer Experience and Customer Insights Manager. Ledoux's expertise includes building global voice of the customer (VOC) programs and serving as an internal market research advisor across multiple B2B manufacturing industries. Prior experience includes positions as Senior Market Research Analyst at American Honda Motor Company, where extensive field research was conducted, and Market Intelligence Manager at QTS Data Centers, where data analysis and strategic recommendations were provided. Educational credentials include a Master of Science in Organizational Leadership and a Master of Business Administration from Nova Southeastern University, along with a Bachelor of Science in Psychology & Human Services from Clayton State University.