Culture Amp
Cynthia Taylor serves as the Senior Vice President of Customer Success, Support, and Experience at Culture Amp, where responsibilities include evolving the Customer Success practice and overseeing a team of 200 to enhance customer experiences across various segments. Previous roles include Global Vice President of Customer Success at Scoop Technologies, where strategic business adaptations were implemented during the pandemic, and Vice President of Client Success at ADP, focusing on HCM solutions for large organizations. Cynthia also held leadership positions at Liftopia, Hotwire, and American Express, demonstrating extensive expertise in customer success, strategic account management, and cross-functional team leadership. Cynthia holds a Bachelor of Science in Business with a Marketing emphasis from the University of Colorado Boulder.
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Culture Amp
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Culture Amp revolutionizes how over 25 million employees across 5,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as Salesforce, Unilever, PwC, KIND, SoulCycle, and BigCommerce depend on Culture Amp everyday.