Culture Amp
Kailey Marshall is a seasoned professional in customer success and management, currently serving as a Senior Customer Success Manager at Culture Amp since January 2024. Prior to this role, Kailey held positions as Senior Customer Success Manager and Customer Success Manager at CoachHub from March 2022 to January 2024, and as Customer Service Coach and Lead at Uncommon Goods from September 2020 to February 2022. Kailey's experience includes performance coaching, training material development, and managing service recovery. Earlier career roles include Executive Assistant at The Tovah Corp and managerial positions at Westville Restaurant Group and Bareburger, focusing on team leadership, customer service excellence, and restaurant operations. Kailey holds a Bachelor of Fine Arts in Musical Theatre from Pace University.
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Culture Amp
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Culture Amp revolutionizes how over 25 million employees across 5,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as Salesforce, Unilever, PwC, KIND, SoulCycle, and BigCommerce depend on Culture Amp everyday.