Natalie D.

Natalie D. currently serves as the Lead Specialist of Technical Success at Culture Amp, having held various roles in the company since September 2018, including Technical Success Specialist and Senior Product Support Specialist. Natalie's experience encompasses delivering high-quality technical support to a global customer base, building strong customer relationships, and advocating for customer needs to enhance product offerings. Prior roles include Customer Support Specialist at Zuora, where Natalie achieved a 95% customer satisfaction rating, and various positions in customer service and business analysis spanning multiple companies, demonstrating extensive expertise in customer relations, technical support, and process improvement. Natalie holds an NVQ Level 2 in Business Administration and Management from North Oxfordshire College.