Jisann Roberts has extensive experience in customer success and operations, currently serving as Senior Customer Success and Operations at Cumberland Packing Corp. since November 2021, specializing in managing international accounts and implementing operational efficiencies. Prior to this role, Jisann was the Proprietor and Product Manager at J's Golden Milk from 2016 to 2018, where operations for a health and wellness startup were successfully built and managed. Jisann's earlier positions included Customer Success Manager and Logistics Operations Manager at Hain Celestial Group (previously BluePrint), where key accounts were expanded, and operational processes optimized. Jisann began the career at BluePrint Inc. as Client Services/Community Manager, leading a team to enhance client relationships. Educational qualifications include a degree in Theater from The City College of New York and certification as a Holistic Health Coach from the Institute for Integrative Nutrition.
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