Chao (Hubert) Cheng is the Quality & Service Director at Cummins, with a strong background in customer relationship management, problem-solving, and service management. Chao has served as a Customer Service Manager at GE from 2013 to 2018, where they achieved significant sales growth and built a robust customer service network. They began their career at Cummins, working as a Service Assistant Engineer and quickly advancing through various roles, demonstrating leadership in service engineering development. Chao holds a Bachelor's degree in Thermal Energy and Power Engineering from Beijing Jiaotong University and is currently pursuing an MBA at UIBE Business School.
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