Christy Parrish is a ServiceNow Process, Implementation, and Platform Specialist with a robust background in Knowledge Management. With extensive experience in managing editorial processes and developing strategic information solutions, Christy has held roles at several organizations, including CEP Enterprises and KAR Auction Services, where they shaped Knowledge Management strategies and led cross-functional teams. Currently, Christy serves as the ServiceNow HR Knowledge & Content Manager at Cummins Inc., further advancing their commitment to employee experience and empowerment through effective information delivery. Christy is also the author of multiple books and articles, showcasing a strong record in publication and content management.
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