Krishna V

Krishna V is a Principal Software Engineer at Cummins Inc. since November 2020, with prior experience as a Salesforce Developer at Quest Diagnostics and Charter Communications. At Charter Communications, Krishna V implemented the Service Cloud Agent Console for customer support, managing approximately 1000 users across nationwide contact centers, and developed a CPQ solution using Salesforce CPQ & Contact Management. Earlier roles included Salesforce Developer at Lexitus, where application setup and customization were performed, and at Saipem, where custom reports and web service integrations were developed. Krishna V holds a Master's degree in Computer Software Engineering from the New Jersey Institute of Technology and a Bachelor's degree in Electronics and Communications Engineering from Jawaharlal Nehru Technological University, Kakinada, along with ongoing training through Salesforce Trailhead.