Michael Lynch is a seasoned executive currently serving as the Senior Director of Service and Technical Support for North America at Cummins Inc. They lead a substantial field service team and customer service center, focusing on enhancing customer satisfaction and efficiency. Michael has previously held various roles in engineering and management across multiple companies, including General Motors, ArvinMeritor, and Meritor, with a strong emphasis on technical support and product warranty systems. They are also the owner of Michigan Diver LLC, a business providing scuba gear and services in the Great Lakes region, and are a certified NAUI Scuba Diving Instructor. Michael holds a Bachelor of Science in Mechanical Engineering and an MBA.
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