Richard Croft is a Senior Technical Manager at Cummins Inc., where they oversee the development of the Accelera Diagnostics e-Tool and diagnostic publications. Previously, they held various roles within Cummins, including Director of Customer Support for Electrified Power Products and Manager for High Horsepower Service VPI. Richard holds a Master’s degree in Mechanical Engineering from Brigham Young University, which they completed in 1996. Their extensive experience in engineering and product support spans from their time as a Product Engineer at Delco Remy America to leadership roles focused on customer care and technical advisement within Cummins.
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