Tracey Smoot

Tracey Smoot is a seasoned professional with over a decade of experience at Cummins Inc., where they serve as a Supervisor of the NA Escalation Team, leading efforts to resolve complex order escalations. Previously, Tracey held roles ranging from Warehouse Manager to Order Management Specialist, demonstrating expertise in order management, customer service, and process improvement. With a commitment to operational efficiency and continuous learning, Tracey continually applies data analytics and automation to enhance performance across cross-functional teams. Their educational journey continues at the Cummins Learning Center.