Jamal Ikram

Jamal Ikram is a skilled Customer Success Analyst at CureMD since June 2022, specializing in client relationship management by acting as the primary contact for client inquiries and escalations. Prior to this role, Jamal served as a Medical Billing Specialist at IntelliasPro Private Limited, where responsibilities included preparing and submitting medical claims and verifying patient insurance coverage. Additionally, experience as a Customer Service Representative at Softouch Enterprises involved addressing customer needs, complaints, and maintaining customer records, fostering long-lasting relationships through effective communication. Jamal also worked as a Recruitment Executive at Axis Recruitment, focusing on identifying and evaluating candidates for UK-based clients while building strong client relationships. Jamal holds a Bachelor's degree in Mathematics and Physics from Punjab College of Engineering & Technology.