Muhammad Farukh has a diverse work experience in various roles and companies. Muhammad started their career at Ovex Technologies (Pvt.) LTD as a Client Service Associate from June 2006 to December 2008. Muhammad then worked at TRG - The Resource Group as a Client Specialist from January 2009 to October 2011.
Muhammad joined CureMD in November 2011 and held multiple positions during their tenure. Muhammad started as an Application Analyst, where they took ownership of the customer experience and resolved issues while collaborating with different teams. In November 2012, they became an Implementation Specialist and ensured that the purchased software systems met clients' technical needs. Muhammad also customized and installed software systems according to clients' demands. From November 2012 to November 2014, they worked as a Senior Software Analyst/Supervisor/Trainer, providing answers to clients, improving client references, and participating in the development of client training programs. Finally, they served as a Senior Project Manager | Operations from November 2014 to 2017, where they designed and implemented project management approaches.
Returning to CureMD in 2017, Muhammad worked as an Assistant Manager Implementations | Operations from November 2017 to 2018. In this role, they coached a team, managed the financial plan and worth of all projects, and administered project managers in scheduling goals and assignments. Muhammad was then promoted to Manager, Customer Success, where they specialized in CureMD's product suite and maintained key customer outcomes for enterprise clients, developing strong and consultative interactions with them.
Overall, Muhammad Farukh has gained a wealth of experience in project management, client service, software analysis, training, and customer success throughout their career.
Muhammad Farukh has a Master's degree from the University of London, obtained in 2021. Muhammad also holds an ACCA certification in Accounting and Finance from Kaplan University. Additionally, they completed a Bachelor's degree in Applied Accounting from Oxford Brooks University in England. Farukh has also pursued a certification in Project Management from the Project Management Institute, specializing in Management. The specific start and end years for each program are not provided.
2018 - present
November, 2017
November, 2014
November, 2012
November, 2011