Franklin Jesus Reyes

Franklin Jesus Reyes is an accomplished IT professional with extensive experience in systems administration and technical support. Currently serving as a Linux System Administrator at Curity since July 2021, Franklin led a significant overhaul of the patching process, reducing patching time dramatically. Previous roles include Staff Service Desk Technician at ChenMed, where exceptional customer service and knowledge sharing were prioritized, and Tier 2 Field Support Technician/Project Manager at MyTech, where Franklin provided remote and onsite network support. Initial experience includes a Help Desk Support Engineer position, where diagnostic skills were honed, and an IT internship at A Customs Brokerage, where key integration projects were successfully managed. Franklin holds a Bachelor of Science in Information Technology from Florida International University and a Bachelor's degree in Information Technology from Ohio Valley University.