Ted Butler is an experienced IT professional currently serving as an IT Manager and Senior Help Desk Engineer at Curology since July 2020, where responsibilities include supporting teammates across various departments using FreshService, Slack, and Zoom. Prior experience includes roles as the Lead Apple Technician at Micro Center, focusing on maintaining high customer satisfaction and accurate inventory management. Ted Butler also worked as a Freelance Digital Assistant providing AV support for productions, an Apple Genius specializing in Macintosh repairs and training, a Sound Designer at ARTURIA creating audio demos, and Operations Manager at the Arts & Business Council of RI overseeing web content and IT asset management.
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