Zack Gaudet

Zack Gaudet has a comprehensive background in IT, ranging from customer support to managing IT departments for various companies. Zack has experience in managing hardware lifecycles, developing support portals, and troubleshooting both Mac and PC systems. With a degree in Information Technology and Database Management, Zack has demonstrated proficiency in implementing ITIL strategies and enhancing customer experiences through onboarding assistance and product training. Additionally, Zack has served as a liaison between customers and support/engineering teams, consistently meeting performance benchmarks and resolving inquiries efficiently.