Rachel Jones has a diverse range of work experience. Rachel began their career at AtriCure, Inc. in 2010, where they held roles as a Manager and later a Senior Manager in Sales Support. Rachel then moved on to Custom Design Benefits in 2023, where they have served as both the Director of Client Success and the Director of Client Services.
Rachel Jones has a Bachelor's degree from Mount St. Joseph University. In addition to their degree, they have obtained certifications in Certified Customer Service Professional (CCSP) from the National Customer Service Association - Central Florida Chapter and Data Analytics from Simplilearn. However, the exact months and years when they obtained these certifications are not provided.
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