Shuchita Tipnis

Shuchita Tipnis has had a varied work experience in the travel industry. In 2017, they were a Team Leader - Operations and Customer Satisfaction Executive at Custom Travel Solutions. From 2014-2017, they were a Senior Ticketing Executive at RUBY TOUR SERVICES (P) LTD., where they handled international and domestic ticketing using Galileo GDS, managed walk-in and corporate clients, processed ticket reissues and refunds, and handled domestic queries and ticket issues from agency portals and other vendors. From 2013-2014, they were a Senior Travel Counsellor at Travel Hut Tours and Travels, where they worked as a senior Travel Consultant and was promoted as an Organizational Head verbally. Shuchita handled walk-in customers, Just Dials, and existing clients, and worked on Amadeus GDS system. From 2010-2013, they were a Senior Associate & Operations Supervisor at Wipro-Singapore Airlines, where they were a Supervisor for the process at a level-2 position and handled escalations to achieve better customer satisfaction. Shuchita also received training and worked for the flight delay team on re-issues, for Round-the-World, and for the email department.

Shuchita Tipnis has a varied educational background. Shuchita attended Indian School Muscat from 1992 to 1998, followed by Hutchings High School from 1998 to 2001. Shuchita then attended St. Mira's College for Arts and Commerce from 2003 to 2005, where they received their High School degree. From 2005 to 2008, Shuchita Tipnis attended Symbiosis College for Arts and Commerce and obtained their Bachelor's Degree in English Language and Literature/Letters. In 2009, they attended Trade Wings Institute of Management, Pune, where they obtained their IATA Foundation and Consultant degree in Tourism and Travel Services Management. In 2013, they attended Akbar Academy, Mumbai and obtained their IATA Management degree in Tourism and Travel Services Marketing Operations. Additionally, Shuchita Tipnis has also taken elementary and advanced French language classes at Alliance Française de Poona, but no degree was obtained.