Customer Dynamics
Raj has 10+ years of experience in contact center deployment and contact center migrations and has led several contact center functions in organizations like Accenture, Wipro, Infosys. Raj is responsible for India operations encompassing both NICE inContact contact Center Implementations and client relationship management (CRM) implementations and enhancements. Raj holds a bachelor’s degree in Information Technology, from the Anna University Chennai.
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Customer Dynamics
Customer Dynamics provides SaaS software solutions and professional services for CRM and Contact Center solutions to improve the Agent Experience (AX). Customer Dynamics is proven methodology + technology, a well-developed way of doing things to promote the growth of relationships and to produce results. At our core is the effective use of customerrelationship management (CRM) and office productivity software to build your cohesive, comprehensive, and fully integrated contact center solution.