Customer Education Management Association (CEdMA)
Christine Souza is a seasoned executive in customer education and organizational change, currently serving as Vice President of the Customer Education Management Association (CEdMA) where record revenue in partner sponsorships was achieved. With prior experience as Head of Customer Education at Chronosphere, Souza designed innovative learning experiences that aligned closely with customer workflows. Previous roles include leading IT change and enablement at Unity during IPO preparations and launching a customer education initiative at AppDynamics. Educational background includes a Bachelor of Arts in English from the University of California, Berkeley, and a Secondary School Teaching Credential from the University of California, Davis.
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Customer Education Management Association (CEdMA)
CEdMA (Customer Education Management Association) is a unique not-for-profit professional association founded in 1991 for managers of training businesses in companies that manufacture and distribute technology products. We provide an on-going forum for our members to discuss, explore, and share best practices, thought leadership, and current trends across all aspects of the technology training industry. CEdMA is a vibrant and resourceful community and is open to: • Education Executives, VPs, Directors, and Senior Managers • Education Managers in Delivery, Course Development, Sales & Marketing, Certification, and Partnerships • Training Professionals on a Management Path including Senior Trainers, Senior Course Developers, Project & Program Managers Why join CEdMA? • Access Industry trends and benchmarking data • Network with other education professionals in the technology sector • Increase productivity by learning from others who have faced similar challenges • Receive instant feedback on projects and ideas from other professionals • Attend our bi-annual conferences.