Customer Happiness Team
Jop Holten is a seasoned professional with experience in customer service and business management. As a Co-Founder of the Customer Happiness Team since June 2020, Jop has focused on optimizing customer experience. Previously, Jop worked at nuud as a B2B manager and customer care optimizer, and also served as a Senior Customer Service Representative from May 2018 to September 2022. Additionally, Jop founded Dibeco B2B consulting, contributing to the field from January 2021 to May 2022. Jop holds a Bachelor of Commerce in International Business & Languages (Spanish & French) from HAN University of Applied Sciences, earned between September 2013 and June 2018.
This person is not in any teams
Customer Happiness Team
Wij maken van klachten complimenten, en van klanten ambassadeurs. Klop niet bij ons aan voor de snelste ticket-beukers van het wilde westen; wij nemen de tijd voor elke klant, lossen het probleem op en zetten die extra stap. Die extra stap die van klanten ambassadeurs maakt.