Customer.io is a versatile marketing automation tool for sending relevant messages based on behavior across web and mobile products.

Internet

Marketing

Customer.io

Customer.io's headquarters in Portland, OR, United States

Colin Nederkoorn

Jason Lyman

Matthew Newhook

Meenakshi Sharma

Matthew Wensing

Marc Stein

Brad Harrison

Rebecca Ober

John Schoenstein

Head Of Legal

Jennifer Fong

Zhi Li

Bill Miksich

Sonja Beardsley

John Allison

This department is responsible for managing client relationships and driving sales growth within designated market segments.

Account Management

This department focuses on designing, coding, and maintaining software applications to meet organizational needs.

Software Development

The Technical Support Team at Customer.io is dedicated to providing exceptional assistance to customers, ensuring they effectively utilize the marketing automation platform. They troubleshoot technical issues, offer solutions, and guide users through best practices, all while collaborating closely with product development to communicate feedback and improve the user experience. Their goal is to enhance customer satisfaction and empower clients to maximize the tool's capabilities.

Technical Support Team

This department focuses on the creation, design, and marketing of products to meet customer needs.

Product Development

This department focuses on ensuring customer satisfaction and success throughout their journey with the company's products and services.

Customer Success

The Customer Success Team at Customer.io is dedicated to ensuring clients achieve their desired outcomes using the marketing automation platform. Comprised of Customer Success Managers specializing in various market segments, the team provides tailored support, guidance, and proactive solutions to enhance customer experience and drive product adoption. Their focus is on building strong relationships with clients, addressing challenges, and maximizing the effectiveness of the platform to foster long-term success.

Customer.io

Org chart

Board & advisors

Teams

Account Management

Software Development

Technical Support Team

Product Development

Customer Success

Customer Success Team

Offices

Customer.io

Org chart

Board & advisors

Teams

Account Management

Software Development

Technical Support Team

Product Development

Customer Success

Customer Success Team

Offices

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