Customer.io is a versatile marketing automation tool for sending relevant messages based on behavior across web and mobile products.

Marketing

Internet

Customer.io

Customer.io's headquarters in Portland, OR, United States

Colin Nederkoorn

John Schoenstein

Sonja Beardsley

Matthew Newhook

Jennifer Fong

Jason Lyman

Meenakshi Sharma

Matthew Wensing

Rebecca Ober

Brad Harrison

Marc Stein

Head Of Legal

Zhi Li

John Allison

The Engineering Team at Customer.io is responsible for building and maintaining the platform's robust backend and frontend systems, ensuring seamless delivery of marketing automation features. They work collaboratively to develop high-quality software, enhance security protocols, and optimize performance, while also focusing on user experience through design and testing. This multidisciplinary team drives innovation and reliability, aiming to empower businesses with effective communication tools based on user behavior.

Engineering Team

The Sales Team at Customer.io is responsible for driving revenue by engaging potential clients and demonstrating the value of the marketing automation tool. They leverage a mix of outreach strategies, relationship-building, and consultative selling to acquire new customers and expand existing accounts. With various roles focusing on mid-market and EMEA (Europe, the Middle East, and Africa) markets, the team ensures a tailored approach to meet diverse client needs while collaborating with sales operations and development to optimize performance.

Sales Team

The Customer Success Team at Customer.io is dedicated to ensuring clients achieve their desired outcomes using the marketing automation platform. Comprised of Customer Success Managers specializing in various market segments, the team provides tailored support, guidance, and proactive solutions to enhance customer experience and drive product adoption. Their focus is on building strong relationships with clients, addressing challenges, and maximizing the effectiveness of the platform to foster long-term success.

Customer Success Team

The Technical Support Team at Customer.io is dedicated to providing exceptional assistance to customers, ensuring they effectively utilize the marketing automation platform. They troubleshoot technical issues, offer solutions, and guide users through best practices, all while collaborating closely with product development to communicate feedback and improve the user experience. Their goal is to enhance customer satisfaction and empower clients to maximize the tool's capabilities.

Technical Support Team

The Leadership Team at Customer.io drives the strategic vision and operational execution of the company, ensuring alignment across all departments to enhance customer engagement through effective marketing automation. Comprising key executives in operations, engineering, product, marketing, finance, and customer relations, the team fosters collaboration, innovation, and growth while empowering employees to deliver exceptional value to clients.

Leadership Team

The Marketing Operations Team at Customer.io is responsible for streamlining and optimizing the company’s marketing initiatives through strategic planning, analytics, and automated processes. This team collaborates closely with other departments to ensure effective execution of campaigns, enhance lead generation efforts, and leverage data-driven insights to improve overall marketing performance. Their expertise in tools and technologies aids in maximizing the impact of Customer.io's marketing automation capabilities.

Customer.io

Org chart

Board & advisors

Teams

Engineering Team

Sales Team

Customer Success Team

Technical Support Team

Leadership Team

Marketing Operations Team

Offices

Customer.io

Org chart

Board & advisors

Teams

Engineering Team

Sales Team

Customer Success Team

Technical Support Team

Leadership Team

Marketing Operations Team

Offices

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